1. Introduction
Jinan Chenji International Trade Co., Ltd. (“CHENJI”, “we”, “us” or “our”) operates the website chenjisprings.com (the “Website”). We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have.
2. Information We Collect
Information you provide to us: When you submit an inquiry through our contact form or contact us by email or WhatsApp, we collect the information you choose to provide, such as your name, company name, email address, phone number, and the details of your inquiry (including product specifications and quantities).
Information collected automatically: When you visit the Website, we may automatically collect certain information, including your IP address, browser type and version, operating system, pages visited, time and date of visit, referring URLs, and other usage data. This information is collected through cookies and similar technologies, primarily via Google Analytics 4 (GA4).
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotations;
- Communicate with you about products, orders and after-sales service;
- Improve our Website, products and services;
- Analyze website traffic and usage patterns;
- Comply with applicable legal and regulatory obligations.
4. Cookies and Analytics
The Website uses cookies to enhance your browsing experience and to collect analytics data. We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors use the Website. The information generated by cookies about your use of the Website (including your IP address) may be transmitted to and stored by Google on servers, which may be located outside your country of residence. You can disable cookies in your browser settings; however, some parts of the Website may not function properly as a result.
5. Sharing of Information
We do not sell, trade or rent your personal information to third parties. We may share your information only:
- With service providers who assist us in operating the Website and our business (such as Google Analytics);
- When required by law, regulation or legal process;
- To protect our rights, property or safety, or the rights, property or safety of others.
6. Data Retention
We retain inquiry data for as long as necessary to respond to your requests, maintain business records, and fulfill legal or accounting requirements. Analytics data is retained in accordance with Google Analytics data retention policies.
7. Your Rights
Depending on applicable law, you may have the right to access, correct, update, delete or obtain a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed and stored outside your country of residence, including by third-party service providers such as Google. By using the Website, you acknowledge and agree to such processing and transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Jinan Chenji International Trade Co., Ltd.
2-601, Building 12#, JiChe XinCun, Huaiyin County, Jinan City, China
Email: liu@chenjisprings.com
Phone / WhatsApp: +86 158 5311 1612
Last updated: August 15, 2026