1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the website chenjisprings.com (the “Website”), operated by Jinan Chenji International Trade Co., Ltd. (“CHENJI”, “we”, “us” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
2. Inquiries and Quotations
Submitting an inquiry through the Website does not constitute an order. All quotations are provided based on the specifications you submit and are valid for the period stated in the quotation, unless otherwise agreed. Final order terms, including specifications, quantities, prices and delivery schedules, must be confirmed in writing (for example, by purchase order or sales contract).
3. Intellectual Property
All content on the Website, including text, graphics, logos, images, product descriptions and software, is the property of CHENJI or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or commercially exploit any content from the Website without our prior written permission.
4. Products, Quality and Customization
Our products are manufactured in accordance with the specifications, drawings, samples and quality standards agreed with the customer. Custom-manufactured products may be subject to sample approval and minimum order quantities. Product descriptions and specifications on the Website are provided for general information and may be updated without notice; the agreed contract documents prevail in case of any conflict.
5. Prices and Payment
Prices are quoted in the currency stated in the quotation and are exclusive of taxes, duties and freight, unless otherwise stated. Payment terms (for example, T/T deposit with the balance before shipment, or other agreed terms) are set out in the quotation or contract. Unless otherwise agreed, all bank charges related to payment are borne by the buyer.
6. Shipping and Delivery
Delivery terms follow the Incoterms agreed in the contract (for example, FOB, CIF or EXW). Delivery times are estimates and may be affected by production schedules, customs clearance, carriers and other factors beyond our reasonable control. Risk of loss passes to the buyer in accordance with the agreed Incoterms.
7. Disclaimer of Warranties
The Website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. While we endeavor to keep the information on the Website accurate and current, we do not warrant that the content is complete, accurate or error-free.
8. Limitation of Liability
To the maximum extent permitted by law, CHENJI shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunities, arising out of or in connection with the use of the Website or the purchase and use of our products. Our total liability for any claim arising out of or relating to a contract for the supply of products shall not exceed the contract value of the products concerned, unless mandatory law provides otherwise.
9. Force Majeure
Neither party shall be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, epidemics, war, government actions, strikes, transportation disruptions and raw material shortages.
10. Governing Law and Disputes
These Terms and any contracts formed under them shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any dispute arising out of or in connection with these Terms or the supply of products shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to arbitration in Jinan, China, in accordance with the rules of a recognized arbitration institution, and the arbitration award shall be final and binding on both parties.
11. Changes to These Terms
We may revise these Terms at any time by updating this page. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Jinan Chenji International Trade Co., Ltd.
2-601, Building 12#, JiChe XinCun, Huaiyin County, Jinan City, China
Email: liu@chenjisprings.com
Phone / WhatsApp: +86 158 5311 1612
Last updated: August 15, 2026